With merely a few clicks your customers can now book their rooms at anytime and anywhere. But that is not the online advantage on having an online booking engine for your hotel. Here are some reasons why you need to have a direct reservation system in your website:
1.It simplifies your overall booking system
With a booking engine, reserving a room becomes a lot more convenient for your guests. Filling forms has become much easier as compared to the traditional registration cards. Besides that, private information of the customer is also kept online, so the guests do not have to fill the same details every time they book a hotel with you.
2.Provide hotel information in real time
Although it is extremely important to have a face to face contact between the hotel and guests, there are some aspects like queries regarding availability, room rates and billings that can be best handled automatically through online hotel booking systems.
3.Increase your direct sales
If hoteliers could have it their way, they would never let agencies eat their share of revenue. But unfortunately, accommodation providers need these agencies to help them sell their rooms. By using an online hotel booking system, the hotel can now lessen their reliance on ticketing agents. They can now take better control of reservation through the website and let the third party gain less and less involvement.
4.Provide instant confirmation to guests
A hotel booking engine is designed in a way that it can give instant confirmations to the reservations made. So, you need not check your records every time you have a guest at the check in counter as the guest can show you the confirmation right from their phone, tab or laptop.